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Table 1.
| Responsibility
| Flow-chart of the process
| Records
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| | QC
QC, Logistics
QA
Logistics
QC, PD, SOD
QC
Logistics
Logistics (Purchase)
QC, PD
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 2
| | | | | Identification and registration of nonconforming product
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 3
| | | | | Holding of nonconforming product
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 4
| | | | | Disposition of nonconforming product
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  6
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6 10
| Application in production
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  7 12
 
| Input is
- Results of incoming raw materials control
- Control Plans
- Sampling Plan
- WI “Hold of nonconforming raw materials”, WI “Raw materials. Reception”.
1. Incoming raw materials control results are fixed in
Sugar. QC QA-YI-RF-004
Starch. QC QA-YI-RF-006
Whey powder. QC QA-YI-RF-003
Milk powder. QC QA-YI-RF-007
Fruit preparations. QC QA-YI-RF-002
Gelatine. QC QA-YI-RF-005
2,3,4. “Hold report” QA-FS-WI-014 (Annex 1), QA-FS-WI-055 (Annex 1), QA-FS-WI-012
5. Blocked materials QA-FS-RP-001
6. “Hold report” QA-FS-WI-014 (Annex 1), QA-FS-WI-055 (Annex 1), QA-FS-WI-012
7,8. Information is transmitted by E-mails
9. Claim report PU-RM-RF-001, Information is registered in “Navision”
10,11,12. Information is registered in “Navision”
Outputs are:
- Process improvement,
- Correction and corrective actions,
- Suppliers programs,
- Data analysis,
- Management Review
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