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Stress Management Techniques

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  1. A. Do pre-reading tasks before each abstract, then read and translate the abstracts about the basics of management.
  2. Act out a teacher-class session giving them a few tips on reading techniques.
  3. B. 1) Read Management qualities and characteristics given in the box and categorize them into Personal, Business and Relationship qualities.
  4. B. Will you mark out the peculiarities of American and Japanese work management and fill in the following table (copy this table into your copybook).
  5. Basic Paraphrasing Techniques
  6. Change the stressed sentences into the suitable phrases of ex. 1.4 and make your own dialogues
  7. Financial Management
  9. Management and Human Resources Development
  10. Management procurement systems


There are three ways to reduce the negative effects of stress on a daily basis: diet, relaxation, exercise. A well-balanced diet can help manage stress by: replacing important vitamins and minerals depleted by stress; making our systems more resistant to the negative effects of stress. Certain foods can effectively reverse or moderate the physiological effects of stress. Vitamin C helps combat shot-term, intense stress. Lean meats, fish, milk products, vegetables and fruit help offset the negative effects of long-term stress. Carbohydrates can settle nerves.

Some foods can make stress worse. High-fat foods (fatty meats, fried foods, chips, etc.) are hard to digest and can produce fatigue. Alcohol causes mental depression and dehydration and depletes the body of important vitamins and minerals. Caffeine is a stimulant that can cause increased tension.

Learning relaxation/meditation techniques can reduce physical and mental stress. Exercise not only reduces the immediate effects of stress, it also conditions the body to withstand hormonal fluctuations.

There are five ways to combat job stress.

1. Don't react, act. Identify the underlying issue. Try to stay objective, especially if other people are involved. Use friends, trusted colleagues and others who may have a valuable perspective to help analyse the situation and identify the basic issues.

2. Take control. Again, use carefully selected friends and colleagues to help define and reinforce the course of action. The key is to do something.

3. Learn effective communication skills. Effective communication means being able to: organize thoughts and key points; express ideas clearly and logically; objectively identify the fundamental stress issues; identify a solution or course of action; identify the benefits of your superior and the company.

4. Create a means to combat boredom. Learn why your job is necessary, how it contributes to the company's overall growth and quality of the product, etc.

5. Know what you like about your job. Work out how to involve yourself in those aspects, either by volunteering for additional responsibilities, seeking additional training or transferring to another department. If you don't like anything about the job, consider changing jobs.

Three areas where people typically experience stress in their personal lives are: interpersonal relationships with family members; balancing career and family; coping with financial problems. We can experience stress when we have radically different perceptions from others of the roles and responsibilities each person in the relationship has. Managing interpersonal stress requires: good communication; flexibility; cooperation.

To redefine roles or responsibilities, we need to:

1. Clarify roles and the problems that exist.

2. Identify changes to be made. Don't expect unreasonable changes or make demands as 'pay-back' for past injustices.

3. Identify areas of conflict and possible solutions. If we feel it is unreasonable to have to work full time and have complete responsibility for taking care of the house and the children, then identify the area of conflict as 'conflict­ing demands of three full-time jobs'. Possible solutions: hiring outside help (housekeeper, babysitter, laundry service, etc; sharing of jobs among family members; reduced expectations (laundry will be done less frequently, etc.).

4. Find out others' expectations. Pick a time when you and your partner aren't tired or otherwise under stress. Define the problem. Avoid accusations.

5. Get both parties' wants and needs out in the open. Look for ways to identify mutual wants and needs. Discuss what roles each person is comfortable with, individually and as a couple.

If we experience stress from trying to balance career and family obligations, the following guidelines will help. Establish personal and family priorities; set limits; learn to say no to demands on time; don't give in to guilt.

Financial problems can cause considerable stress. They are usually the result of: living beyond our means; unexpected financial crises. If we experience stress because we live beyond our means, we can change by: establishing a budget; letting the budget dictate spending decisions; creating a savings programme − having money tucked away is insurance against future financial stress should a job loss, emergency, illness or home repair occur. Gain control of a financial crisis. One of the most common financial crises is the unanticipated loss of a job. Other financial crises can include catastrophic medical bills or emergency home-repair expenses. Here are the steps to take to manage a financial crisis and reduce accompanying stress.

1. Identify liquid assets. This includes houses, cars, boats, savings accounts, investments, etc. Know how much cash would be available if these items were sold. Also identify how long the liquidation process would take in each case.

2. Identify monthly expenses. This should be the absolute minimum required to pay the mortgage, household bills, food, etc. Determine if these expenses can be met with unemployment benefit, savings or other cash on hand.

3. Discuss options with creditors. Most creditors are willing to work with a person if the situation is explained. One option is to pay interest only on loans or other obligations for a specific period of time.

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