Put the words in the correct order.

Example: 5/Press/button. — Press button 5.

1. the/Hello/Astoria/is/hotel/that? — Yes, it is. What can I do for you?

2. — Can I speak to Mr Brighton from Room 123? afraid/I'm/he/out/is/moment/at/the. I/Can/back/call/you?

3. — I'm sorry, but I can't find the telephone book. Is the country
code for Germany 42?

moment/a/Just. you/it/I'll/check/for.

4. — I'd like to reserve a table for tonight. line/Hold/the. put/through/FU/ you/to/restaurant/the.

5. — I'd like to make a long-distance call. busy/I'm/is/but/sorry/line/the/moment/the/at.

. Grammar

Past Simple

I phoned him yesterday/last week

| The waiter broughtyour breakfast an hour ago.

(There is a table of irregular verbs at the end of the book.)

Put the verbs in brackets in the Past tense.

Example: We (to arrive) at midnight. — We arrived at midnight. It (to be) a very busy day. — It was a very busy day.

1. Yesterday I (to speak) to our manager about my working day.

2. Last spring we (to want) to visit Spain.

3. He (to phone) to the restaurant to reserve a table.

4. I'm not hungry, I (to have) lunch an hour ago.

5. The hotel (to be) fully booked last summer.

6. When my parents (to be) young, they (to travel) a lot.

7. They (to leave) school in 2002.

8. I (can) speak English when I (to be) ten years old.

9. She (to book) the airline ticket in advance.

Write the infinitive.

Read and practise saying the dialogues.

1) - Reception. How can I help you?

— It's Mrs Monroe from Room 305. Can I make a long-distance call? I'd like to phone to France.

— No problem, dial "1", then the country code "33" and the phone number you need.

— Thank you very much.

2) — Reception. What can I do for you?

— I'd like to know the phone number of the Railway booking office. Is it possible?

— Of course it is! Just a moment, I'll check it for you. It's 3250701.

— Thank you very much.

— Not at all.

3) — Alice is speaking. What can I do for you?

— Hello, I'd like to speak to the manager, please.

— I'm very sorry, but he is not here at the moment. Could you phone back later?

— Yes, I'll phone in the evening.

Unit 11. Telephoning II

Letters and faxes

Past Simple questions and negatives

Remember:When the telephone is out of order or it is difficult to understand a word, you ask the partner to spell the word like this: "Anny" will be spelt: "A", "double n", "Y".

Pronounce the English alphabet.

ABCDEFGHIJKLMNOPQRSTUVWXYZ