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Spring Catalogue
| Item | Cat.no. | Price € per item | Quantity | |
| Shirts | ||||
| PLAIN | white blue | S288 S289 | €30 €30 | 50 50 |
| STRIPED | blue / white white / grey white / green | S301 S302 S303 | €35 €35 €35 | _____ _____ _____ |
| Sweaters (V-neck) | ||||
| PLAIN | red blue black | P112 P113 P114 | €40 €40 €40 | 20 20 _____ |
| PATTERNED | blue black | P305 P306 | €52 €52 | _____ _____ |
3. As Beatrice Mey, use the information in his email and the catalogue to complete this order form.
| Satex S.p.A. Order Form | Via di Pietra Papa, 00146 Roma | |||||||||
| Date: | Address for delivery | |||||||||
| Name of company: | Reiner GmbH | Wessumerstrass 215-18 | ||||||||
| Order No: | W6164 | D-4500 Osnabr ck | ||||||||
| Telephone: | + 49 541 798252 | |||||||||
| Fax: | + 49 541 798253 | |||||||||
| Email: | faustd@reiner.co.de | Authorized: (D. Faust) | ||||||||
| Item description | Cat. no. | Price | Quantity | Total | ||||||
| € per item | € | |||||||||
Ex. 5. Dieter Faust emails Beatrice Mey again, reminding her to include a covering letter with the Satex order (see Exercise 3). As she has only recently started working for him, he gives detailed instructions. As Beatrice Mey, write the letter.
| To…: Beatrice Mey Subject: Covering letter Beatrice, Please remember to include a covering letter with the Satex order: – Address it to Sig. Daniele Causio, Sales Director. – Use the order number as the subject title. – Thank him for his letter of 1 July, catalogue, and price list. – Tell him you enclose the above order, and remind him that we expect delivery within six weeks. We will pay by banker’s draft when we receive the shipping documents. – Explain that if items are not available, they should not send substitutes. – Ask him to email me if there are any problems with delivery. – Close by saying we look forward to receiving acknowledgement of the order. Many thanks Dieter 17 July 20___ |
Ex. 6.Read this extract from a fax apologizing for a delayed delivery, and choose the best words from the options in brackets.
Further to our telephone conversation on Friday, I am writing to you 1_____ (affecting, concerning, changing) your order, No.SX1940, which was 2_____ (sold, made, placed) with us on 10 January. Once again, I must 3_____ (regret, apologize, speak) for the delay in processing this order. This was due to a staffing 4_____ (shortage, fault, malfunction). However, since I spoke to you, we have 5_____ (dismissed, promoted, taken on) four new employees at our depot, and I am pleased to tell you that your order is now ready for dispatch. It will 6_____ (arrive, deliver, reach) you within five working days.
Special 7_____ (care, attention, caution) has been taken to ensure that the 8_____ (load, crates, consignment) has been packed 9_____ (meeting, according, serving) to your requirements. Each item will be individually wrapped to 10_____ (prevent, cause, stop) damage.
Ex. 7.All the sentences below give reasons for refusing an order. Match the sentences in column A with sentences in column B with similar meanings. Then put a tick by the sentences which are most suitable for business correspondence.
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