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WRITING
Ex. 1. Write a letter to Allwood and Sons Ltd. (22 Highland Way, Ashford, Kent) asking for full details and prices of their radios and televisions. Ask also whether air freight can be arranged to your country. Use your own name and today's date. Then write a reply to your letter.
Ex. 2. Compose a letter of enquiry to the Sales Manager, The British Button Company Ltd, 14 Leopard's Wharf, Liverpool L6 7SJ asking for samples and price lists of their range of pearl buttons as advertised in the “The Draper” magazine. Use your own name and today's date. Then write a reply to your letter.
Ex. 3. You are Mr. Morreau, and you saw an advertisement for Glaston Potteries’ latest designs for oven-to-table ware in the May edition of International Homes. Write the letter of enquiry to which the letter below is a reply.
| GLASTON POTTERIES ltd Telephone + 44 (0)1282 46125 Facsimile + 44 (0)1282 63182 Emailj.merton@glaston.co.uk www.glaston.com Our ref: JM/SM Your ref: JFM/PS 2 July 2007 Mr. J. F. Morreau Director Cuisines Morreau S.A. 1150 boulevard Calbert F-54015 Nancy Cedex Dear Mr. Morreau Thank you for your enquiry of 28 June in which you expressed an interest in retailing a selection of our products in your shops in Nancy. Please find enclosed our current catalogue and price list. You might also be interested in visiting our website. In response to your request for a 20% trade discount, we regret that we cannot offer more than 15%. However, we do give a 5% quantity discount on orders over €20,000. In comparison with similar companies in the UK, these terms are extremely competitive. Payment would need to be by sight draft until we have established a business relationship. Finally, we are confident that we can deliver well within the two-month time limit you require. Thank you for your interest. We hope to hear from you soon. Yours sincerely J.Merton J. Merton Sales Manager Enc. Registered No.716481 VAT Registered No. 133 5343108 |
Ex. 4. Mr Chan has emailed Hubner GmbH, enquiring about some earth-moving equipment he saw at a trade fair. In his reply, Hubner’s Sales Director, Gustav Fest, refers to specific questions asked by Mr Chan. Read Herr Fest’s email and tick the items which Mr Chan asked about. Then write an enquiry to which Herr Fest’s email is the reply.
| 1. □ How soon the goods can be delivered 2. □ Details of prices 3. □ Where the goods can be purchased 4. □ After-sales service 5. □ How the goods will be transported 6. □ Terms of payment | 7. □ Quantity discounts 8. □ Cash discounts 9. □ Details of the range of goods available 10. □ Which bank will handle the transaction 11. □ Guarantees |
| Hubner GmbH Tel:+49 40 237618 Fax.+49 40 237619 Email: festg@hubner.co.de 18Aug20— Dear Mr Chan Thank you for your enquiry of 16 August concerning our earth-moving equipment displayed at the International Farm Machinery Fair in Bonn. In answer to the specific questions in your email, first let me say we are willing to consider substantial discount on orders over €300,000. All our machinery is guaranteed for three years against normal use, and we have several agencies in your country with mechanics trained to service all our products. With regard to the terms of payment, which you mentioned, we would consider payment by 30-day bill of exchange, documents against acceptance, provided you could offer two referees. I confirm that we can fulfil orders within three months, unless there are unusual specifications, and you can buy equipment from us direct or through our agents in your country. As requested, I am sending our current catalogue and price list to you by express mail. I think you will find the equipment on pages 101-115 particularly interesting for the work you have in mind. If you require any further information, please contact me. Yours sincerely Gustav Fest Gustav Fest Sales Director |
Ex. 5. Write a letter from the following notes:
Taylor & Co., London EC4 thank Guazelli Company, Sao Paulo (10th August 2007) for inquiry of August 3rd. In accordance with the request from Guazelli Company, they enclose their latest price list and samples. Their terms of payment are: cash against invoice. Should further orders follow, they are willing to allow Guazelli Company three months’ credit. They look forward to a trial order.
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