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DIALOGUE. Read the conversation below and say what theories of management style different managers participating in it support.
Read the conversation below and say what theories of management style different managers participating in it support.
According to Theory “Y” employees should be given greater responsibility and involvement in decision – making freeing management time for other issues.
Managers supporting Theory “X” tend to distrust their employees and fail to delegate authority, tying up management time and reducing responsiveness to changing market conditions.
| 1st man: | You know, I believe that we managers should have far more control over what employees do. |
| 1st woman: | You know, that’s exactly what I think. We need to know what work they are doing at every point during the day. That is the only rational way to organize an office today. |
| 2nd man: | I can’t say I share your view on that. My employees are not machines. They are human beings. In my experience you get work done far more efficiently if you allow employees to work at their own pace. |
| 2nd woman: | Now, that’s just what I was thinking. The important thing is to allow each individual to work at a certain number of tasks, but not to watch over them too closely. They do a better job that way. |
| 3rd woman: | I can see what you mean, but my experience shows that only certain employees can be left entirely alone. The rest need watching closely or else they waste the firm’s time. And they are here to work after all. |
| 3rd man: | May be, but don’t you think, there is a limit to how closely we should watch our staff? After all, I don’t know about you, but I only have one pair of eyes. I can’t watch 25 people all at once and do my work at the same time. |
Ex. 1. Conversation in context.
1. Who of the speakers supports Theory “Y” management style?
2. Who of the speakers supports Theory “X”?
3. What happens according to the 3rd woman if employees are not watched closely?
4. What argument does the 3rd man give in support of Theory “Y”?
Ex. 2. Personal application.
1. Have you ever been responsible for the work of other people?
2. Do you think it’s easy to organize an office today?
3. Is it easier for you to work when you are being watched closely and given instructions at every point or when you are allowed to work at your pace?
4. What Theory management style do you support and why?
Ex. 3. Read the conversation aloud with your classmates. Supply the missing words as you speak.
| 1st man: | You know, I believe that we ___ should have for more ___ over what employees do. |
| 1st woman: | You know, that’s ___ what I think. We ___ to know what work they are doing at every ___ during the day. That is the only ___ way to organize an ___ today |
| 2nd man: | I can’t say I ___ your view on that. My employees are not ___. They are ___ beings. In my ___ you get work done far more ___ if you allow ___ to work at their own ___. |
| 2nd woman: | Now, that’s ___ what I was thinking. The important thing is to ___ each individual to work at a certain ___ of tasks, but not to watch ___ them too closely. They do a better job that ___. |
| 3rd woman: | I can see what you ___, but my ___ shows that only certain employees can be left ___ alone. The rest ___ watching closely or else they ___ the firm’s time. And they are here to ___ after all. |
| 3rd man: | May be, but don’t you think, there is a ___ to how closely we should ___ our staff? ___ all, I don’t know about you, but I only have one ___ of eyes. I can’t watch 25 people all at ___ and do my work at the ___ time. |
Ex. 4. Act out your own conversation on analogy?
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