Make the sentences negative.

Example: The cases are still in the lobby, (bring)

The cases haven't been broughtto my room.

1. The mini-bar is empty, (fill up)

2. The TV doesn't work, (repair)

3. The lamp has burnt out. (change)

4. The wine is corked, (open)

5. The shoes are dirty, (clean)

6. The waste-paper basket is full, (empty)

7. There are no clean towels, (give)

8. The carpet is dirty, (vacuum)

Read and practise saying the dialogues.

1) Reception:Reception.

Guest:This is Room 112. Our room isn't ready for us. There are no towels, soap and toilet paper in the bathroom.

R: Oh, I'm sorry, madam. These things should have been ready for you. I'll contact the Housekeeping straight away.

G: Oh, and the noise in 113, next door to me, is awful. Can you do something about it?

R: Of course, madam. I'll speak to the people there immediately.

2) Guest:Hello, front desk?
Reception:Yes.

G:This is Ann Tudor from Room 504.

R: How can I help you, Mrs Tudor?

G: I want to take a shower and there is no hot water.

R: I can't understand that. Have you turned the handle all the way to the right?

G: I've been trying to get hot water for ten minutes! It's cold.

R: Well, a lot of people take showers before breakfast. Maybe if you wait a while, it'll be warm again.

G: Wait! I have three appointments this morning and I want to wash and dry my hair.

R: Are you sure that there is absolutely no hot water?

G: Of course!

R: I'll contact the Maintenance and they will send someone up right away.

G: Who will that be?

R: The engineer.

G: Who is the engineer?

R: The engineer is the person who looks after all building maintenance. He will be there in two minutes.

G: OK, but don't send anyone for five minutes, I'm still in my nightdress.

Translate the dialogues.

1) — Я звонил вам три раза, но завтрак так и не принесли.

— Простите, я поговорю с официантом немедленно.

2) — В моей комнате разбито окно!

— Я пришлю кого-нибудь сейчас же.

3) — Ковер в моей комнате ужасно грязный.

— Я попрошу горничную пропылесосить.

4) — Я не могу открыть шкаф.

— Я пришлю кого-нибудь помочь вам немедленно.

5) — У меня в номере нет горячей воды!

— Инженер будет у вас через пару минут.